Website Terms of Use

This website is owned and operated by CSFS Limited, trading as The Loan Supply Company. Please read these terms carefully before you continue to browse or use the site. By accessing or using this website you accept these terms and agree to be bound by them. We may amend these terms at any time without prior notice to you, and any amendment takes effect from the moment it is published on this website. You must not use this website for any unlawful purpose.

1. Nature of the information on this site

The content of this website is general in nature. It does not constitute regulated financial advice to a retail client under the Financial Markets Conduct Act 2013, and it is not a substitute for advice tailored to your circumstances. Before acting on anything you read here, we recommend you obtain personalised advice appropriate to your own financial position, goals and needs.

2. Adviser disclosure

Important information about CSFS Limited, our licensing status, our advice process, our fees and how we are remunerated is set out on our disclosure page. We strongly recommend you read that information before engaging us as your financial adviser. CSFS Limited provides financial advice under the Class 2 Financial Advice Provider licence held by New Zealand Financial Services Group Limited (FSP 1009770).

3. Accuracy and no warranties

We take reasonable care to keep the material on this website current and correct. Even so, we give no representation or warranty, express or implied, as to the accuracy, completeness, reliability, suitability or continued availability of the website or of any information about products and services described on it. Content may change without notice and may at times be incomplete, superseded or inaccurate. We are under no obligation to update the site or to correct any error once published, and we accept no liability for failing to do so. Any reference to past pricing, rates, product features or performance is not a reliable indicator of future outcomes. You are solely responsible for any decision you make, or decline to make, in reliance on material published here.

4. Limitation of liability

To the fullest extent permitted by law, CSFS Limited and its directors, employees, contractors, consultants and business associates disclaim all liability to any person for any loss or damage arising directly or indirectly from anything done or not done in reliance, whether wholly or in part, on any content of this website. Nothing in these terms limits or excludes any right you may have under the Consumer Guarantees Act 1993 or any other liability that cannot lawfully be excluded.

5. New Zealand jurisdiction

The material on this website has been prepared to comply with New Zealand law and is intended only for persons within New Zealand. We accept no responsibility for whether this material complies with the laws of any other country. Your use of this website is governed by New Zealand law, and by using the site you submit to the exclusive jurisdiction of the New Zealand courts.

6. Security and viruses

While we maintain current security and anti-virus measures, we do not warrant that this website or the servers that deliver it are free from viruses, malware or other harmful components. It is your responsibility to run whatever anti-virus and security precautions you consider necessary for your own protection and for the correct display of any material on this site.

7. Links to other websites

This website may link to sites that we neither control nor monitor. We have no knowledge of or control over their content, security or availability. Responsibility for the content and privacy practices of any linked site rests entirely with its owner. A link does not imply that we sponsor, endorse or recommend that site or anything on it, and we accept no liability for any loss you suffer through reliance on material contained, or not contained, on a linked site.

8. Availability of the website

We make every effort to keep this website running reliably, but we accept no responsibility and will not be liable for any loss you suffer if the site is unavailable, whether because of planned maintenance, technical fault or any other cause beyond our control.

9. Calculators and online tools

Any calculator or estimating tool on this website is provided as a guide only and produces an indication, not a quote. These tools do not take account of your individual circumstances, objectives or needs, and using them does not constitute personalised financial advice to a retail client. Results are not an offer of finance. All lending applications remain subject to the lending criteria, credit assessment, fees and charges of the relevant lender. Information you enter into a calculator may be carried across to other calculators or to our online enquiry or application forms.

10. Intellectual property

All material on this website is protected by copyright and other intellectual property laws and is owned by CSFS Limited unless stated otherwise. The site also contains trade marks, logos and brand elements that we either own or use with the owner's permission. Nothing on this site should be read as granting any licence to use a trade mark without the permission of its owner. Where material is identified as belonging to a third party, you must obtain that party's authorisation before using or reproducing it. Unless we state otherwise, you may access and download material from this website for personal, non-commercial use only.

11. Cookies

By using this website you consent to our use of cookies to collect information about each visit. Cookies are small text files placed on your device that allow the site to recognise it and retain useful information between pages and visits. A cookie will typically record the domain it came from, the dates and times of your visits, the pages you viewed, the documents you opened, the links you clicked, and a randomly generated identifier.

Session cookies are temporary and are cleared from your browser when you leave the site. Persistent cookies remain for longer, depending on the lifetime set for each cookie. Where we use cookies to count total visitors, this is done on an anonymous, aggregated basis. We may also use cookies to recognise your device on a return visit and tailor your experience, and in those cases personal information may be associated with a cookie. You can set your browser to refuse cookies, to notify you when one is offered, or to delete cookies already stored on your device.

12. Privacy

Any personal information collected through this website is handled in accordance with the Privacy Act 2020 and our privacy policy.

13. Contact

Questions about these terms can be directed to CSFS Limited at hello@loansupply.nz or call 0800 10 11 36

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